Glossary

Polling vs webhooks

Polling pulls, webhooks push. Polling repeatedly asks the API "anything new?"; webhooks have the platform tell you as events happen. Webhooks are lower-latency and cheaper at scale.

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Definition

Polling and webhooks are the two ways to stay in sync. Polling is simple and needs no public endpoint, but it wastes requests (and your rate-limit budget) and adds latency. Webhooks push each event within seconds, but need a reachable HTTPS endpoint and duplicate-tolerant handling. Use webhooks for timely reactions to events; fall back to polling only when you cannot host an endpoint. See Webhooks explained.

Frequently asked questions

Can I use both?

Yes, and it is a robust pattern: react to webhooks in real time, and run an occasional reconciliation poll to catch anything missed during an outage. See Replay and recover missed webhooks.

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